Tech News 1: Ashamed to ask for technical support? You are not alone

[bob_turner]

The spread of new technologies tied to a race for innovation, products and services' growing interdependence and, more generally, the transformation of products into services can also make them more complex to use. To help consumers, companies are introducing a wealth of instructions, tutorials and pictograms that can be difficult to understand, all too often leaving consumers even more confused.

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